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Security Systems in Columbus
December 17, 2021

What Are The Next Steps After Your Home Security Alarms Go Off In Columbus?

A residential security package is designed to defend your property. But what actually transpires in the event your home security alarms go off in Columbus? What are the right steps to take to ensure you and your loved ones are taken care of?

Your first priority is to avoid panicking. You should understand that your 24-hour monitoring professionals are always standing by to assist. Then proceed with the recommended actions to be fully equipped to handle any crisis at your property.

Our Dedicated Representatives Are There For You

A 24-7 monitoring specialist is instantly notified as soon as your Columbus home security alarms go off. Once a representative is informed, they will reach out to you without delay to determine what triggered your home’s defense. Your system may activate for several different reasons, including:

  • Break-in

  • Fire

  • Flood

  • Accidentally setting off alarm

In cases when a device was set off by accident—like forgetting that your entry-point sensors are switched on when you unlock a door— a monitoring specialist will reach out to ask if assistance is required. Give them your passcode, and they will cancel the alarm.

If you have an urgent situation, your monitoring team member will summon emergency personnel, including police, fire, and EMS, to your home. They also have the ability to function as your proxy if you aren't at home. Your dedicated monitoring staff will even inform authorities which entry sensor was set off, increasing their preparedness for what could be a dangerous situation. The monitoring expert will maintain a connection with you to assist in keeping you calm and inform you what the next steps should be.

Recommended Steps if Your Alarm Goes Off In Columbus

Being awoken in the dead of night to an alarm going off is terrifying—especially if you don’t know why it’s happening. The smartest thing to do is remain calm and proceed with the following:

  • In the first place, get somewhere safe. Gather your loved ones as quick as you can and get into a protected area in the house or depart the home if needed. It's typical to have an urge to confront the emergency by yourself, but this may put you and your family at greater risk. As an alternative, put a priority on keeping you and your loved ones safe and let the trained personnel deal with the crisis.

  • As a second step, take advantage of your home security app to remain connected with your monitoring team. They'll dispatch responders who will be on their way to your property within minutes.

  • Finally, keep a persistent line of communication with your monitoring specialists and emergency responders. You are able to be conferenced in, so everyone is sharing information. Conversely, if you can't speak directly to emergency services, you’re still able to obtain alerts by text message. Even if it’s only a false alarm, it's a good idea to keep adequately communicating to all parties so you know what to do should an actual problem take place.

Be Prepared For All Types of Emergencies in Columbus with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring you and your family are completely protected. With 24/7 monitoring, smart locking systems, and entry-point sensors, your residence will turn into the secured refuge you intended it to be. Create your ideal home security plan by submitting the form on this page or dial (706) 397-7027 to get started.